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Data Protection

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.

Last updated: December 2024

GDPR Compliance

This privacy policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to protecting your personal data and respecting your privacy rights.

1. Information We Collect

We collect information you provide directly to us, such as: Personal Information: • Name, email address, phone number, and company information • Project requirements and technical specifications • Communication preferences and feedback • Resume and professional information (for job applications) Automatically Collected Information: • IP address, browser type, and device information • Website usage patterns and page views • Cookies and similar tracking technologies • Geographic location (general area, not precise location)

2. How We Use Your Information

We use the information we collect to: Service Delivery: • Provide and improve our software development services • Communicate about projects, updates, and support • Process payments and manage client accounts • Deliver customized solutions based on your requirements Business Operations: • Analyze website usage to improve user experience • Send marketing communications (with your consent) • Comply with legal obligations and protect our rights • Evaluate job applications and recruitment processes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: With Your Consent: • When you explicitly authorize us to share information • For specific project collaborations with your approval Service Providers: • Trusted third-party vendors who assist in our operations • Cloud hosting providers and payment processors • Analytics and marketing service providers Legal Requirements: • When required by law, court order, or government request • To protect our rights, property, or safety • In connection with business transfers or mergers

4. Data Security

We implement comprehensive security measures to protect your information: Technical Safeguards: • Encryption of data in transit and at rest • Secure server infrastructure and regular security updates • Access controls and authentication mechanisms • Regular security audits and vulnerability assessments Operational Safeguards: • Employee training on data protection practices • Confidentiality agreements with all team members • Incident response procedures for security breaches • Regular backup and disaster recovery procedures

5. Your Rights and Choices

You have the following rights regarding your personal information: Access and Portability: • Request access to your personal information • Receive a copy of your data in a portable format • Request information about how your data is processed Correction and Deletion: • Correct inaccurate or incomplete information • Request deletion of your personal information • Object to processing for marketing purposes Communication Preferences: • Opt-out of marketing communications at any time • Update your communication preferences • Unsubscribe from newsletters and promotional emails

6. Cookies and Tracking Technologies

We use cookies and similar technologies to: Essential Cookies: • Enable core website functionality • Remember your preferences and settings • Maintain security and prevent fraud Analytics Cookies: • Understand how visitors use our website • Analyze traffic patterns and user behavior • Improve website performance and user experience Marketing Cookies: • Deliver relevant advertisements • Measure the effectiveness of marketing campaigns • Personalize content based on your interests You can control cookies through your browser settings and opt-out of tracking where available.

7. International Data Transfers

As a global technology company, we may transfer your information to: • Servers and data centers in different countries • International team members and partners • Third-party service providers with global operations We ensure appropriate safeguards are in place for international transfers: • Standard contractual clauses approved by relevant authorities • Adequacy decisions by competent data protection authorities • Other lawful transfer mechanisms as required by applicable law

8. Data Retention

We retain your personal information for as long as necessary to: • Provide our services and fulfill contractual obligations • Comply with legal and regulatory requirements • Resolve disputes and enforce our agreements • Pursue legitimate business interests Specific retention periods: • Client project data: 7 years after project completion • Marketing communications: Until you unsubscribe • Website analytics: 26 months from collection • Job application data: 2 years from application date

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect: • Changes in our practices or services • Legal or regulatory requirements • Feedback from users and stakeholders When we make changes: • We will post the updated policy on our website • We will update the "last modified" date • For material changes, we will provide additional notice • Your continued use constitutes acceptance of the updated policy

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Data Protection Officer: Email: info@nextelligentia.com Phone: +92-316-2913646 Mailing Address: Nextelligentia Technologies Mall, Main Defense Ave Innovista Rawal, Defense Avenue A, 45730 Islamabad, Pakistan We will respond to your inquiry within 30 days of receipt.

Questions About Your Privacy?

Our data protection team is available to address any privacy concerns or data requests you may have.

Contact Team